Privacy Policy
orivexquane Financial Education Platform
Last Updated: March 15, 2025
1. Introduction and Overview
orivexquane ("we," "our," or "us") operates orivexquane.com and is committed to protecting your privacy in accordance with Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our financial education services.
We believe transparency builds trust. This policy provides comprehensive details about our data practices to help you make informed decisions about sharing your information with us.
By accessing our website or using our services, you acknowledge that you have read, understood, and agree to the collection and use of information in accordance with this policy. If you disagree with any part of this policy, please discontinue use of our services.
2. Information We Collect
Personal Information
We collect personal information that you voluntarily provide when registering for courses, contacting us, or participating in our educational programs. This may include:
- Full name and contact details (email address, phone number, postal address)
- Professional background and educational qualifications
- Financial education goals and interests
- Payment information for course enrollment (processed securely through third-party providers)
- Communication preferences and marketing consent
Technical Information
We automatically collect certain technical information when you visit our website, including IP addresses, browser type, device information, pages visited, time spent on pages, and referring websites. This data helps us improve our service delivery and user experience.
Data Category | Collection Method | Purpose |
---|---|---|
Contact Information | Forms and Registration | Course delivery and communication |
Usage Analytics | Cookies and Tracking | Website optimization |
Payment Data | Secure Payment Gateway | Transaction processing |
3. How We Use Your Information
Your personal information is used exclusively for legitimate business purposes related to our financial education services. We process your data to provide educational content, manage course enrollments, communicate program updates, and continuously improve our offerings.
Primary Uses
- Delivering educational content and course materials
- Processing enrollment applications and managing student accounts
- Providing customer support and responding to inquiries
- Sending important updates about course schedules and program changes
- Analyzing website performance and user engagement patterns
Marketing Communications
With your explicit consent, we may send educational newsletters, course announcements, and relevant financial education resources. You can withdraw consent at any time through unsubscribe links or by contacting us directly. We respect your communication preferences and will never share your information with third parties for their marketing purposes.
4. Data Sharing and Disclosure
We maintain strict controls over data sharing and only disclose personal information in specific circumstances outlined below. Your trust is paramount, and we never sell personal information to third parties.
Authorized Sharing
- Service providers who assist with course delivery, payment processing, and technical support (bound by confidentiality agreements)
- Professional advisors including legal counsel and auditors when necessary for business operations
- Government agencies when required by Australian law or regulatory requirements
- In connection with business transfers, mergers, or acquisitions (with prior notice to affected individuals)
All third-party service providers are carefully vetted and contractually bound to protect your information with the same level of security we maintain internally.
5. Your Privacy Rights
Under Australian privacy legislation, you have several important rights regarding your personal information. We're committed to facilitating these rights and responding to requests promptly.
Access Rights
Request copies of personal information we hold about you, including details about how it's being used and who it's shared with.
Correction Rights
Update or correct inaccurate personal information in our records at any time through your account portal or by contacting us.
Deletion Rights
Request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
Restriction Rights
Limit how we process your information or withdraw consent for marketing communications while maintaining essential service delivery.
To exercise these rights, contact our privacy team using the details provided below. We'll respond within 30 days and may require identity verification to protect your information from unauthorized access.
6. Data Security and Protection
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.
Technical Safeguards
- SSL encryption for all data transmission between your device and our servers
- Regular security audits and vulnerability assessments by independent experts
- Secure data centers with physical access controls and environmental monitoring
- Regular software updates and security patch management
- Multi-factor authentication for staff accessing personal information
Organizational Measures
Our team receives regular privacy training, and we maintain strict access controls ensuring only authorized personnel can access personal information on a need-to-know basis. We also maintain incident response procedures to address any potential security breaches promptly and transparently.
7. Data Retention and Deletion
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by Australian law. Different types of information have varying retention periods based on legal requirements and business needs.
Information Type | Retention Period | Deletion Method |
---|---|---|
Student Records | 7 years after course completion | Secure digital erasure |
Marketing Data | Until consent withdrawal | Immediate removal from active lists |
Financial Records | 5 years (tax compliance) | Secure archival then destruction |
When retention periods expire, we securely delete or anonymize personal information using industry-standard methods. You can request early deletion in certain circumstances, though some information may need to be retained for legal compliance.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, analyze usage patterns, and deliver relevant content. These small text files are stored on your device and help us remember your preferences and improve our services.
Types of Cookies We Use
- Essential cookies required for basic website functionality and security
- Performance cookies that collect anonymous usage statistics to improve our website
- Functional cookies that remember your preferences and personalize your experience
- Marketing cookies (with consent) that help deliver relevant educational content and course recommendations
You can control cookie settings through your browser preferences. However, disabling certain cookies may limit website functionality. We provide a cookie consent tool on first visit, allowing you to customize your preferences.
9. International Data Transfers
While we primarily store and process data within Australia, some service providers may be located overseas. When international transfers occur, we ensure adequate protection through contractual safeguards, adequacy decisions, or other approved transfer mechanisms.
Any overseas transfers are conducted in accordance with Australian Privacy Principles, ensuring your information receives equivalent protection regardless of location.
Countries where data may be processed include the United States (for cloud hosting services) and the European Union (for analytics tools). We maintain oversight of all international processing activities and regularly review security arrangements.
10. Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. Material changes will be communicated through email notifications to registered users and prominent website notices.
We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made. Continued use of our services after policy updates constitutes acceptance of the revised terms.
Privacy Contact Information
For questions about this privacy policy or to exercise your privacy rights:
Email: info@orivexquane.com
Phone: +61400005719
Address: 207 Gilbert St, Adelaide SA 5000, Australia
Privacy inquiries are typically responded to within 5 business days.